Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times may vary depending on your location and product availability.

• United States: 5–10 business days

• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to shipping carrier delays, customs processing, or other unforeseen circumstances.

Shipping Costs

We offer free shipping on most orders. Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your shipment until it arrives.

International Shipping

Duckwolf ships to customers worldwide. International shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Delays

While we work with reliable shipping partners, delays may occasionally occur due to weather, customs clearance, or high shipping volumes. We appreciate your patience in such cases.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our support team within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us at Info@duckwolfs.com and our team will be happy to assist you.